Consumer Protection Archives - Vullings Law Group LLC https://www.fairdebtlawyers.com/category/consumer-protection/ Vullings Law: Philadelphia Attorneys Wed, 23 Oct 2024 19:07:54 +0000 en-US hourly 1 https://wordpress.org/?v=6.7.4 https://www.fairdebtlawyers.com/wp-content/uploads/2018/06/cropped-VLfavicon-32x32.jpg Consumer Protection Archives - Vullings Law Group LLC https://www.fairdebtlawyers.com/category/consumer-protection/ 32 32 New ways to combat harmful debt collection practices https://www.fairdebtlawyers.com/new-ways-to-combat-harmful-debt-collection-practices/ Fri, 06 Sep 2013 15:15:31 +0000 http://vullings.viussandbox.co/?p=104 Many collection firms play by the rules and treat consumers fairly, but those that do not can cause financial harm to consumers and undermine the financial marketplace. Banks and other creditors may collect their own debt. They also may sell off debt to third parties. Those third-party debt buyers may collect the debt themselves or…

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]]> Many collection firms play by the rules and treat consumers fairly, but those that do not can cause financial harm to consumers and undermine the financial marketplace. Banks and other creditors may collect their own debt. They also may sell off debt to third parties. Those third-party debt buyers may collect the debt themselves or sell it off again for collection. Any entity that is subject to the Consumer Financial Protection Act of 2010 is legally required to refrain from committing unfair, deceptive, or abusive acts or practices that would violate the Act.

Action letters

We’ve published five action letters that consumers can consider using when replying to debt collectors. These letters can help consumers get valuable information about claims being made against them or protect themselves from inappropriate or unwanted collection activities. The letters address the following situations when the consumer:

  • Needs more information on the debt:

    The first letter is for consumers who need more information about a debt the collector has told them that they owe. The letter states that the consumer is disputing the charges until the debt collector answers specific questions about what is owed. This letter may be useful, for example, for a consumer who may not immediately recognize the debt as their own or for those who want to find out more about the debt before they pay it.
    Download the “more information” letter

  • Wants to dispute the debt and for the debt collector to prove responsibility or stop communication:

    This letter tells the collector that the consumer is disputing the debt and instructs the debt collector to stop contacting the consumer until they provide evidence that the consumer is responsible for that debt. For example, consumers who do not want to discuss the debt until they have additional information verifying the debt might use this template.
    Download the “dispute and proof” letter

  • Wants to restrict how and when a debt collector can contact them:

    The Fair Debt Collection Practices Act prohibits debt collectors from contacting a consumer about a debt at a time or place they should know is inconvenient. With this letter, the consumer is able to tell the debt collector how they would like to be contacted. This may be a useful option for a consumer who wants to work with a collector to resolve their debt.
    Download the “contact restriction” letter

  • Has hired a lawyer:

    If a consumer has hired a lawyer, generally, the debt collector should be contacting the lawyer instead of the consumer. This letter template provides a way for the consumer to give the debt collector the lawyer’s information and instruct the collector to contact only the lawyer.
    Download the “hired a lawyer” letter

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]]> What To Do When A Collector Calls https://www.fairdebtlawyers.com/what-to-do-when-a-collector-calls/ Thu, 11 Jul 2013 20:05:13 +0000 http://vullings.viussandbox.co/?p=1 When a debt collector contacts you, at some point in the conversation they must advise you that the call is from a debt collector in an attempt to collect a debt. At this point, you should not engage in open conversation. Especially DO NOT admit the debt is yours, regardless if you believe it is…

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]]> When a debt collector contacts you, at some point in the conversation they must advise you that the call is from a debt collector in an attempt to collect a debt. At this point, you should not engage in open conversation. Especially DO NOT admit the debt is yours, regardless if you believe it is or not. Here’s why…

Many debt collectors trick consumers into verbal contracts in order for them to pay on debts that they may not be legally obligated to pay. You should always request that the debt collector mail you any information in writing they are accusing you of owing.

It is to your benefit to maintain a call log of the incoming calls from debt collectors. If possible, write down the time of the call, name of person you spoke with and any other information you deem is relevant from the exchange.

If the debt collector is violating the FDCPA, you may file a lawsuit against the debt collector (which costs you nothing) and receive up to $1000.00 for statuary or more for actual damages.

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